www.jcpenney.com/survey: Do you have any innovative advice for JCPenney? JCPenney is very glad to hear from you and improve its services and products through the survey. The JCPenney Customer Satisfaction Survey is available at www.jcpenney.com/survey. It is an online survey which was designed by JC Penney that gives the opportunity to the customer to give feedback on services and products offered by them. As the survey is done online, you can take part in this from anywhere you want.
Your participation in the survey helps the company to make better products and give better customer service. Therefore, your valuable feedback is important for the company. To thank you for your valuable time, by taking up the survey, the store gives you a golden opportunity to win a coupon which has multiple uses within the first 24 hours of use. This coupon is worth 10 percent off your next visit.
J C Penney Company is an American Departmental store chain with 840 locations in 49 US States and Puerto Rico. In addition to selling conventional merchandise, JCPenney offers large Fine Jewelry departments. The Salon by In-Style and Sephora inside JCPenney stores often house several leased departments such as Seattle’s Best Coffee, optical centers, and portrait studios. A brand name that is associated with lifestyle goods, clothing, jewelry, hardware, automobiles, and everything in between, JCPenney is one of the oldest names out there. JCPenney found a way to keep up by joining the E-commerce platform all the way back in 1998.
Importance of JCPenney
The retail industry has been modified and reshaped over the past couple of decades. In-store retail gains across the globe have suffered due to the increase in online retail. With plenty of big brands like Sears and Toys R Us that have tanked in the past few years, the reason JCPenney continues to grow and prosper is through the sheer excellence of customer satisfaction that it offers and the JCPenney customer satisfaction survey that is being held at www.jcpenney.com/survey is just an extension of it.
Since there is a certain amount of personal satisfaction that in-store shopping offers over online shopping, that’s exactly where the brand is trying to focus on grabbing the attention of customers.
Terms and conditions of JCPenney Survey
A customer should be at least 18 or more.
- You should have a basic understanding of either English or Spanish language.
- You must have either a laptop, computer, or smartphone.
- You must have a good and a stable internet connection.
- You need to have your latest receipt for taking part in the online survey.
- One person can participate in the survey only for one time.
- The employees working at JCPenney and their immediate family members or agents are not eligible to take part in the survey.
- If any action is taken to tamper or damage the JCPenney Customer Satisfaction Survey conducted over at jcpenney.com/survey, would be in direct violation of US criminal and civil laws.
- The JCPenney customer satisfaction survey is only valid in all of the 50 United States, along with the District of Columbia, Guam, and Puerto Rico.
- The offer is non-transferable in any other way.
- A valid email address is necessary to get a discount offer on your next purchase.
Steps for JCPenney Survey
- Go to the official JCPenney Guest Survey site at JCPenney.com/survey
- Choose your preferred language in which you would like to complete the survey.
- Enter the 22 digit access code located on your receipt.
- Click on the ‘NEXT’ button.
- You will find a bunch of questions related to your last experience at JCPenney.
- Rate your general satisfaction level as per your ongoing visit understanding.
- Answer all the survey questions genuinely on the scale from satisfied to dissatisfied.
- Generally, the questions are about your visit and order, the staff’s helping nature, client’s administration, air and services, JCPenney Locations, JCPenney hours etc.
- Now you have to give your personal information like your name, address, phone number, and email address.
- Complete the survey and you will get JCPenney Promo Code to save money on your future visit to JCPenney locations.
- Make sure that the feedback that you offer on the customer satisfaction survey is unbiased and honest feedback.
JCPenney Feedback Survey Questions
You need to give overall feedback and inquiries experience must be performed.
- The main point of the JCPenney Survey is to give the clients a chance to express their feelings about the store product. Customers can express how they think about the store and its items.
- Are the staff and employees of JCPenney friendly with their customers?
- With the sincerity of the staff towards the customers for the best decision, the company helps its customers about knowing the credibility of the product.
- Do they clean their store on a regular basis? If they are keeping their store clean and hygienic.
JCPenney Survey Rewards
After completing the JCPenney Customer Satisfaction Survey, you will get the JCPenney Promo Code. You can redeem this code and get 10% off on your next visit to JCPenney.
The reward for completing this survey can change at any point of time. What your, “Survey Reward” depends entirely on what’s printed on your receipt. So be sure to carefully check your receipt for correct details.
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The best part about getting a gift card from a store such as JCPenney is that you are not limited to a selection of product items that you can buy. More importantly, there is a certain assurance of quality that comes with a century-old brand name that not every brand can bring, which is why the JCPenney gift card grand prize offered as a bonus for completing the JCPenney customer satisfaction survey brought to you by www.jcpenney.com/survey is such a hot grab. If you are an avid shopper who fancies the idea of being rewarded for the effort you take in helping a brand improve customer satisfaction, then the JCPenney survey is something you can’t miss out on.